top of page

International shipping available

Terms and Conditions

A Legal Disclaimer

The information, descriptions, images, and valuations provided on this website are for general informational purposes only. While we make every effort to ensure accuracy, we do not warrant or guarantee that all information is complete, current, or free from error.

Vintage and Pre-Owned Jewellery

All jewellery offered for sale is vintage, antique, pre-owned, or previously owned unless otherwise stated. Due to the nature of vintage and antique items, signs of age, wear, repair, restoration, alteration, or natural imperfections may be present. Such characteristics are considered part of the item's history and appeal and do not constitute defects unless expressly stated otherwise.

Product Descriptions and Images

We endeavour to describe all items accurately and provide photographs that fairly represent each piece. However, colours, dimensions, and appearance may vary depending on screen settings, lighting conditions, and individual perception. Measurements and weights are approximate unless otherwise specified.

Ring Resizing and Jewellery Alterations

Ring resizing, repairs, and alteration services are undertaken at the customer's request and risk. While all reasonable care and professional skill will be exercised, certain jewellery items, gemstones, settings, antique pieces, and previously repaired items may carry an increased risk of damage during resizing, repair, cleaning, or restoration processes.

By instructing us to carry out resizing, repair, or alteration work, you acknowledge and accept that:

  1. Certain risks are inherent in working with vintage, antique, delicate, or previously repaired jewellery.

  2. We cannot guarantee that existing flaws, weaknesses, or previous repairs will withstand alteration processes.

  3. We shall not be liable for damage resulting from undisclosed defects, hidden structural weaknesses, prior repairs, or normal wear and tear that becomes apparent during the course of work.

  4. Resized, altered, bespoke, or customised items may not be eligible for return or refund except where required by applicable consumer law.

Limitation of Liability

To the fullest extent permitted by law, our liability for any loss or damage arising from the use of this website, the purchase of products, or the provision of resizing, repair, or alteration services shall be limited to the purchase price paid for the relevant item or service.

Nothing in this disclaimer excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under the laws of England and Wales.

 

Consumer Rights

Nothing in this disclaimer affects your statutory rights under applicable consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations.

 

Governing Law

This disclaimer and any dispute arising from the use of this website or our services shall be governed by and construed in accordance with the laws of England and Wales, and subject to the exclusive jurisdiction of the courts of England and Wales.

For a UK jewellery business, I would also recommend separate Terms & Conditions, Returns Policy, Repair & Resizing Terms, and a Privacy Policy rather than relying on a disclaimer alone. This gives much stronger legal protection and clearer customer expectations.

Terms & Conditions - the basics 

About Us

These Terms and Conditions apply to all purchases and services provided by [Business Name] ("we", "us", "our").Products

Our jewellery is vintage, antique, or pre-owned unless otherwise stated. As such, items may show signs of age, wear, or previous repair. We aim to describe all items accurately and provide representative photographs.

Orders and Payment

All orders are subject to availability and acceptance. Prices are shown in GBP and may be changed without notice. Full payment is required before dispatch of goods or commencement of services.

Ring Resizing and Repairs

Resizing, repairs, and alterations are carried out with reasonable care and skill. Due to the nature of vintage and pre-owned jewellery, we cannot guarantee against damage arising from hidden defects, previous repairs, or structural weaknesses. Any alterations requested by the customer may make an item ineligible for return.

Delivery

Delivery times are estimates only. Risk in the goods passes to the customer upon delivery. Customers are responsible for providing accurate delivery information.

Returns

Customers have statutory rights under UK consumer law. Unless faulty or not as described, customised, resized, altered, or bespoke items are non-refundable. Any return requests must be made within the applicable statutory period.

Limitation of Liability

To the fullest extent permitted by law, our liability shall be limited to the amount paid for the relevant product or service. Nothing in these Terms excludes liability for fraud, death, personal injury caused by negligence, or any liability that cannot be excluded by law.

Intellectual Property

All website content, including photographs, descriptions, logos, and designs, remains our property and may not be copied or reproduced without written permission.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By placing an order or using our services, you agree to these Terms and Conditions.

bottom of page